Privacy Policy - Smartico Energy

Last Updated: January 2026

1. Introduction

Welcome to Smartico Energy (https://smarticoenergy.com). We are committed to protecting your privacy and ensuring a transparent experience when using our solar analytics tools. This Privacy Policy explains how we collect, use, and safeguard your personal information.

This website is operated by 012LAB DOO, headquartered in Belgrade, Serbia. By using our site, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information that you voluntarily provide through our solar calculator and contact forms, including:

Contact Data: Name, email address, and phone number.
Property Data: Zip code and estimated monthly energy bill.
Technical Data: IP address, browser type, and usage patterns collected via cookies.

3. TCPA Consent & Communication

By submitting your phone number on this website, you provide your express written consent to receive personalized solar communications.

You agree that Smartico Energy and our vetted solar partners may contact you via live, automated, or prerecorded telephone calls and SMS/text messages.
This consent applies even if your number is currently listed on any internal, corporate, state, or federal Do Not Call (DNC) registry.
Consent is not a condition of purchase. You may opt-out at any time by replying “STOP” to messages or contacting us directly.

4. How We Use Your Information

We use the collected data to:

Generate accurate solar savings reports and efficiency analytics.
Connect you with qualified third-party solar installers and energy consultants (our “Partners”) to provide quotes.
Improve our website functionality and user experience.

5. Data Sharing and Disclosure

We share your information with third-party solar providers only when you explicitly request a quote or savings analysis. We do not sell your personal data to unaffiliated third parties for marketing purposes unrelated to clean energy and home efficiency services.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience:

Functional Cookies: Necessary for the website to operate.
Analytics Cookies: Help us understand how visitors interact with our content. You can manage your cookie preferences through our “Cookie Consent Banner” or your browser settings.

7. Data Storage and International Transfers

As a company based in Serbia, your data may be processed outside of the United States. We implement industry-standard security measures to ensure your data remains protected and handled in accordance with GDPR and CCPA guidelines where applicable.

8. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request the deletion of your personal information collected by us.
Right to Opt-Out of Sale or Sharing: Smartico Energy does not “sell” your personal information in the traditional sense. However, we “share” data with solar partners to provide the service you requested. You have the right to direct us not to share your information at any time.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
“Do Not Sell or Share My Personal Information”: To exercise your right to opt-out, please email us at admin@smarticoenergy.com with the subject line “CCPA Opt-Out”.

9. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of the data we hold about you.

10. Contact Us

For any questions regarding this Privacy Policy or your data, please contact our Data Protection Officer at: Email: admin@smarticoenergy.com Mailing Address: Dusana Vukasovica 42, Belgrade, Serbia.